Terms & Conditions

 

We advise our customers to read our terms and conditions below:

  • For the comfort of our guests, please note that we only accept small to medium dogs. Larger and/or energetic dogs are not suited for our facilities. Dogs must be desexed and kept up to date with vaccines for any daycare or boarding services.

  • All guests must have completed updated vaccinations. Dogs need to have a C5 vaccination given 5 days or greater before check in, however for best protection we recommend the intranasal Bronchi-Shield 3 vaccination given 8 days or greater before check in.

  • Spoilt Rotten Dogs reserves the right to refuse entry to dogs that do not meet the minimum requirements stated above.

  • The owner agrees to be solely responsible for any and all acts or behaviour of the pet while the dog is in Spoilt Rotten Dogs’ care and facilities

  • The owner specifically represents that he or she is the sole owner of the pet, free and clear of all liens and encumbrances

  • If veterinary attention is necessary for the pet, the owner is liable for all such expenses

  • Under no circumstances will Spoilt Rotten Dogs, or its employees or agents, be held responsible for Paralysis Tick, Canine Influenza, injury, death, loss or damage of any kind whatsoever, whether or not caused by any negligent, act or omission of Spoilt Rotten Dogs, its employees or agents, that may occur to any pet staying at Spoilt Rotten Dogs.

  • The owner agrees to pay the rate for boarding that is in effect on the date that the pet is checked into Spoilt Rotten Dogs.

  • Deposits are NOT refundable or used for other services

  • Late pick-up charge: AUD25 per 10 minutes